Terms of Engagement
Version 4.2 | Effective Date: January 1, 2026
These Terms of Engagement ("Terms") constitute a binding agreement between VerbIQ Systems ("VerbIQ", "We") and the entity or individual engaging our services ("Client", "You"). By executing a Statement of Work (SOW) or accessing the VerbIQ Platform, you agree to be bound by these Terms.
02. Scope of Services
VerbIQ shall provide linguistic and technical services as detailed in the applicable Statement of Work (SOW). Services may include, but are not limited to:
- Talent Mobilization: Deployment of specialized interpreters, translators, or linguists.
- AI Alignment: Generation of RLHF (Reinforcement Learning from Human Feedback) datasets, SFT (Supervised Fine-Tuning) prompts, and red-teaming services.
- Training & Assessment: Corporate linguistic training (TNA) and forensic candidate assessment via the Qurocity platform.
03. Fees & Payment Terms
Invoicing
Fees for services will be set forth in the SOW. Unless otherwise agreed, invoices are issued monthly and are payable within thirty (30) days of the invoice date.
Currency & Taxes
All payments shall be made in the currency specified in the SOW. Fees are exclusive of applicable taxes (GST, VAT, etc.), which shall be the responsibility of the Client.
Late Payments
Overdue amounts may be subject to a service charge of 1.5% per month or the maximum allowed by law, whichever is less.
04. Intellectual Property (IP)
Client IP
The Client retains all rights to materials, data, and proprietary information provided to VerbIQ for the purpose of service execution ("Client Materials").
VerbIQ IP
VerbIQ retains all rights to its proprietary methodologies, the Qurocity platform, assessment frameworks, and pre-existing linguistic datasets ("VerbIQ Tools").
Deliverables
Upon full payment, VerbIQ assigns to the Client all rights, title, and interest in the specific final deliverables created under the SOW (e.g., translated documents, custom datasets).
05. Confidentiality
Each party agrees to protect the Confidential Information of the other party with the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care.
Confidential Information includes technical data, trade secrets, business plans, and personal data of SMEs. This obligation survives the termination of these Terms for a period of five (5) years.
06. Limitation of Liability
To the maximum extent permitted by law, neither party shall be liable for any indirect, incidental, special, or consequential damages, including loss of profits or data.
VerbIQ's total aggregate liability arising out of or related to these Terms shall not exceed the total amount paid by the Client to VerbIQ in the twelve (12) months preceding the claim.
07. Termination
Either party may terminate a SOW for convenience upon thirty (30) days' prior written notice. In the event of a material breach, the non-breaching party may terminate immediately if the breach is not cured within ten (10) days of notice.